01
Someone calls
Your customers call your normal number. The agent picks up and takes them through the call in a normal conversation, in Dutch or English.
studio raoulsoftware innovation, architecture & development
← BackVoice
AI
An AI that answers your phone like your best employee — and puts every call straight into your own systems.
Call and hear it yourself
+31 (970) 065 - 30693Our AI answers. Go ahead and try to book an appointment.
Answers
Every call, day and night
Speaks
Dutch and English — switches mid-call
Connects
Your CRM, calendar, webshop or ERP
Caller
↓→
AI agent
Reads it back↓→
Order system
Only after “yes”Connects to
CRMCalendarWebshopTill / ERPTicketsEmail
The problem
The phone rings when nobody can pick up.
In the middle of a haircut, under a car, during the dinner rush, in a meeting with a client. Every missed call is a missed order, a missed booking or a customer who rings the competitor instead.
Most of those calls are the same handful of questions. Voice AI answers them — properly, in a normal conversation — and hands over to a person when it should.
How it works
02
It checks your real data
While the call is going on, it looks things up in your own systems: your menu, your calendar, your stock, your opening hours. It only offers what’s actually available.
03
It confirms, then acts
It reads everything back first. Only after the caller really says yes does it act — and that check is done by the system itself, not left to the AI.
04
It lands in your system
The order, booking or request shows up where you already work — your order system, CRM, agenda or inbox — as if it came in through your website.
What it can do
Take orders
Pickup and delivery orders from your real menu or catalogue, with sizes, extras and prices — straight into your order system.
Book appointments
Checks your calendar, books, moves or cancels appointments, and confirms the time with the caller.
Answer questions
Opening hours, prices, what is on the menu — looked up in your own data while the call is going on.
Log requests
Takes down a problem report or a question and emails it on, or opens a ticket in your system.
Hand over to a person
Puts the caller through to someone on your team whenever that’s the better answer.
Stay in its lane
You decide exactly what it can and can’t do. The restaurant agent, for example, can place new orders, but can’t change, cancel or refund anything.
Made for
Anywhere the phone rings with the same questions every day.
Price
From€149a month
- Includes around 300 calls a month
- One-off setup: €495
- Connections to your own systems by arrangement
All prices excl. VAT.
GDPR & data
What happens to calls.
Only what’s needed
The assistant only asks for what it needs to get the job done, such as a name, a phone number and the appointment. That goes into your own system.
Recordings and transcripts
Whether calls are recorded and how long transcripts are kept, we agree together. As short as your business needs.
Data processing agreement
We always sign a data processing agreement with you: who processes which data, where and for how long.
Who else is involved
Telephony runs through Twilio, speech through ElevenLabs, and the language model is Claude by Anthropic. The full list is in the data processing agreement.
FAQ
Does it sound like a robot?
It uses a natural voice, and when it needs a moment it says so, the way a person would. Callers talk to it much as they would to your staff.
Do I need to change my phone number?
No. Callers keep dialling your normal number. The studio routes it to the agent — all calls, only out of hours, or only when your team doesn’t pick up.
Which systems can it connect to?
Almost anything with an API: CRMs, booking platforms, webshops, till and ERP systems, ticketing tools and email. The studio also builds custom systems, so if yours doesn’t have an API yet, that part can be built too.
Which languages does it speak?
Dutch and English out of the box, and it switches when the caller does. Other languages are possible — ask us.
Can it make mistakes?
It reads everything back and only acts after a clear yes, and that confirmation is enforced by the system, not by the AI. You also decide exactly which actions it’s allowed to take.
What does it cost?
From €149 a month, including around 300 calls, plus a one-off setup fee of €495 (excl. VAT). More calls, or connections to your own systems? Then you get a fixed price after the demo.
Book a demo
Hear it on your own business.
Tell us what kind of calls you get and which systems you use. The studio replies within 24 hours to set up a demo.
Call and hear it yourself
+31 (970) 065 - 30693Our AI answers. Go ahead and try to book an appointment.
Or write us directly
[email protected]Voice AI · Never miss a call